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The legal stuff

Terms and Conditions

  • Payment of invoices for coaching are due within 7 days of electronic format presentation.
  • Invoices are generated within 24 hours of coaching sessions.
  • All invoices include VAT [for South African clients].
  • Payment to be made via EFT or payment gateway with a clear reference to paid invoice number.
  • A rejection fee of 50% of the total fee will be charged, if client cancels session within 72 hours of due date.
  • Road Transport will be billed at the AA rates for the round trip and any additional transport and lodging will be charged for at cost.
  • Brent Spilkin trading as Spillly assumes no responsibility for non-refundable airline-tickets, accommodation, deposits, or any other expenses incurred due to course cancellations.
  • Should training facilities need to be outsourced these costs will be invoiced to you at cost.
  • Transferring bookings from one person to another is permitted provided you have advised us prior to the commencement of the course/coaching session and we have acknowledged receipt of that advice.
  • If you are unable to attend any of the due dates to extenuating circumstances you must inform Spillly in writing.
  • Access to coaching throughout the month at no extra cost is only via electronic means – Telephone, text, platform communication and e-mail. Should you require your coach to physically see you, fees as per your quote, will be charged.
  • Communication turnaround times are at a minimum as follows:
    Email: 1 working day | Text: 12 working hours | Phone call: 12 working hours

Want to know more?

Call me: +27 83 253 3999 Let's grab a coffee
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